Legal Statements and Disclaimers
Privacy Policy
Introduction
At Serenity Senior Home Safety Solutions, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how you can manage it.
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Information We Collect
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Personal Information: When you contact us or use our services, we may collect personal information such as your name, address, phone number, and email address.
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Usage Information: We may collect information about how you use our website, such as the pages you visit and the links you click.
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Cookies: Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us understand your preferences and improve our services.
How We Use Your Information
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Providing Services: We use your personal information to provide and manage our home safety evaluation and installation services.
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Communication: We may use your contact information to send you updates, newsletters, and promotional materials.
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Improving Our Services: Usage information and cookies help us understand how our website is used and allow us to improve our services.
Access and Changes to Your Information
You have the right to access and update your personal information. If you need to change any information previously provided, please contact us at info@serenityhomesafety.com or 769-237-1521.
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Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website and, if necessary, by sending you an email notification. Please review this policy periodically for any updates.
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Age Restrictions
Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
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Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These parties agree to keep your information confidential.
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Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Kimberly Massey
Advisor
Serenity Senior Home Safety Solutions
info@serenityhomesafety.com
769-237-1521
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Thank you for trusting Serenity Senior Home Safety Solutions with your personal information. We are committed to protecting your privacy and providing a safe experience.
Terms and Conditions
Introduction
Welcome to Serenity Senior Home Safety Solutions. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Services Provided
Serenity Senior Home Safety Solutions provides home safety evaluations, safety device installations, contractor management, and subscription maintenance services designed to enhance the safety and comfort of seniors in their homes.
Dispute Resolution
Any disputes arising out of or in connection with these terms shall be handled through mediation in the state of Mississippi, USA. If mediation fails, the disputes will be resolved in the courts of Rankin County, MS.
Guarantees and Warranties
We offer a 12-month warranty on all safety device installations. If any issues arise within this period, we will repair or replace the device at no additional cost. This warranty does not cover damages caused by misuse or neglect.
Termination of Service
We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including if you breach the terms.
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Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Serenity Senior Home Safety Solutions and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.
Right to Refuse Service
We reserve the right to refuse service to anyone at our discretion. This may include, but is not limited to, situations where a customer is abusive, threatens the safety of Serenity Senior Home Safety Solutions employees, engages in fraudulent activities, or fails to comply with our terms and conditions.
Purchases and Processing
If you purchase products or services through our website, you agree to provide current, complete, and accurate purchase and account information. All purchases are processed through secure payment gateways.
Refund and Shipping Policies
Refund Policy: We offer a 30-day money-back guarantee for our services. If you are not satisfied, please contact us within 30 days of your purchase for a full refund.
Shipping Policy:
Physical products will be shipped within 5-7 business days. Shipping costs and delivery times may vary based on your location.
Changes to Terms and Conditions
We may update these terms and conditions from time to time. We will notify you of any changes by posting the new terms on this page. It is your responsibility to review these terms periodically.
Disclaimers
Our services are designed to enhance home safety; however, we do not guarantee complete safety or the prevention of accidents. The information provided on our website is for general informational purposes and should not be considered as professional advice in health, finance, law, or other fields.
Comment Policy
We welcome comments and feedback on our website. However, we reserve the right to remove any comments that are abusive, offensive, spam, or violate our terms. Please be respectful and constructive in your comments.
Contact Us
If you have any questions about these terms and conditions, please contact us: Kimberly Massey, Advisor, Serenity Senior Home Safety Solutions, info@serenityhomesafety.com or 769-237-1521, www.serenityhomesafety.com.
Thank you for choosing Serenity Senior Home Safety Solutions. We are committed to providing you with the highest quality services and ensuring your satisfaction.